LEGAL

PRIVACY POLICY

PRIVACY POLICY

EFFECTIVE DATE: 16 SEPTEMBER 2026

THE SCULPT SALON CO, trading as The Sculpt Salon (“we”, “our” or “us”), respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, make a booking, submit an enquiry or engage with our treatments and services.

Where applicable, we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

THE SCULPT SALON CO, trading as The Sculpt Salon (“we”, “our” or “us”), respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, make a booking, submit an enquiry or engage with our treatments and services.

Where applicable, we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

INFORMATION WE COLLECT

Personal Information

We may collect personal information that you provide directly to us, including: Name and contact details, such as your email address and phone number; date of birth where required; appointment, booking and membership information; treatment preferences and treatment history; payment and transaction information; enquiries and communications with The Sculpt Salon; and photographs or videos where relevant to treatment or where appropriate consent has been provided.

Where relevant to determining whether a treatment is suitable for you, we may also collect health or other sensitive information, including relevant medical history, pregnancy status, medical conditions, injuries, implanted devices and treatment contraindications. Sensitive information will only be collected where permitted by law, including with your consent where required.

INFORMATION WE COLLECT

Personal Information

We may collect personal information that you provide directly to us, including: Name and contact details, such as your email address and phone number; date of birth where required; appointment, booking and membership information; treatment preferences and treatment history; payment and transaction information; enquiries and communications with The Sculpt Salon; and photographs or videos where relevant to treatment or where appropriate consent has been provided.

Where relevant to determining whether a treatment is suitable for you, we may also collect health or other sensitive information, including relevant medical history, pregnancy status, medical conditions, injuries, implanted devices and treatment contraindications. Sensitive information will only be collected where permitted by law, including with your consent where required.

HOW WE USE YOUR INFORMATION

We may use your information to respond to enquiries; schedule and manage appointments; provide treatments and services; assess treatment suitability; manage memberships and treatment plans; process payments; send appointment confirmations and reminders; maintain appropriate client and treatment records; provide customer support; improve our website, services and client experience; comply with legal, regulatory, insurance and record-keeping requirements; and send marketing communications where you have consented or where otherwise permitted by law.

We do not use health or sensitive information for unrelated marketing purposes without appropriate consent.

HOW WE USE YOUR INFORMATION

We may use your information to respond to enquiries; schedule and manage appointments; provide treatments and services; assess treatment suitability; manage memberships and treatment plans; process payments; send appointment confirmations and reminders; maintain appropriate client and treatment records; provide customer support; improve our website, services and client experience; comply with legal, regulatory, insurance and record-keeping requirements; and send marketing communications where you have consented or where otherwise permitted by law.

We do not use health or sensitive information for unrelated marketing purposes without appropriate consent.

WEBSITE ENQUIRIES

When you submit an enquiry through our website, we may collect your name, email address, phone number, area of interest and any information included in your message.

We use this information to respond to your enquiry and communicate with you about relevant services.

Please avoid providing unnecessary medical or sensitive information through our general website enquiry form. Information relevant to treatment suitability can be collected through the appropriate consultation process.

INFORMATION SHARING AND DISCLOSURE

We do not sell, trade or rent your personal information.

We may disclose information where reasonably necessary to provide our services or operate our business, including to booking and client management providers; payment processors; website hosting and technology providers; email, SMS and communication providers; analytics and advertising providers; professional advisers and contractors; government authorities or regulators where required or authorised by law; and other parties where you have authorised us to do so.

THIRD-PARTY SERVICES

We use third-party services to help operate The Sculpt Salon, including Zenoti for appointment booking, client management, memberships and related services; payment processing providers; website hosting and technology providers; and analytics and advertising technologies, which may include Google Analytics, Meta Pixel or similar services.

These providers may collect or process personal information in accordance with their own privacy policies and applicable laws.

COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, pixels and similar technologies for essential website functionality, understanding website usage and performance, improving the user experience, measuring enquiries, bookings and other website conversions, and marketing and advertising where applicable.

You can generally control or disable cookies through your browser settings. Disabling certain technologies may affect website functionality.

PHOTOGRAPHS AND VIDEOS

We may take photographs or videos for treatment records, progress tracking or other legitimate treatment purposes.

Where identifiable photographs or videos are intended to be used publicly for our website, social media, advertising or promotional materials, we will obtain appropriate consent before using them.

DATA SECURITY

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. These measures may include secure third-party platforms, access controls, password protection and appropriate administrative and technical safeguards.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

DATA RETENTION

We retain personal information for as long as reasonably necessary to provide our services and meet applicable legal, insurance, accounting and record-keeping requirements.

When information is no longer required and we are permitted to dispose of it, we may take reasonable steps to securely destroy or de-identify it.

YOUR RIGHTS AND CHOICES

Subject to applicable Australian privacy law, you may contact us to request access to personal information we hold about you; request correction of inaccurate or incomplete information; opt out of marketing communications; or make a complaint about how we have handled your personal information.

We may need to verify your identity before processing certain requests. Requests can be sent to contact@thesculptsalon.com.au.

INTERNATIONAL DATA PROCESSING

Some third-party providers used by The Sculpt Salon, including technology and booking providers, may process or store information outside Australia.

Depending on the services used, information may be processed in countries including the United States, India, Canada and the United Kingdom, as well as Australia.

Where Australian privacy law applies, we take reasonable steps in relation to overseas disclosures as required by applicable law.

CHILDREN’S PRIVACY

Our services are not generally directed to children. Where treatment is requested for a person under 18, we may require the involvement or consent of a parent or legal guardian depending on the person’s age, treatment and applicable requirements.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or legal obligations.

Any updated version will be published on our website with a revised effective date.

CONTACT US

If you have questions, requests or concerns regarding this Privacy Policy or how we handle your personal information, please contact:

THE SCULPT SALON CO
Trading as The Sculpt Salon

Email: contact@thesculptsalon.com.au
Location: Mermaid Beach, Queensland, Australia

If you make a privacy complaint, we will review your concerns and respond within a reasonable period. If your complaint relates to rights under the Privacy Act and you are not satisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner (OAIC).